Frequently Asked Questions
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What is Orion’s Standard One Year Limited Warranty?
Orion warranties against defects in materials or workmanship for a period
of one year from the date of purchase for Orion brand products. This warranty is for the benefit
of the original retail purchaser only. During this warranty period
Orion Telescopes & Binoculars will repair or replace, at Orion’s
option, any warranted instrument that proves to be defective, provided
it is returned postage paid to: Orion Warranty Repair, 89 Hangar Way,
Watsonville, CA 95076. If the product is not registered, proof of
purchase (such as a copy of the original invoice) is required.
This warranty does not apply if, in Orion’s judgment, the instrument
has been abused, mishandled, or modified, nor does it apply to normal
wear and tear. This warranty gives customer’s specific legal rights,
and you may also have other rights, which vary from state to state. For
further warranty service information, contact: Customer Service
Department, Orion Telescopes & Binoculars, 89 Hangar Way,
Watsonville CA 95076; (800) 676-1343.
Some items may be covered by a warranty period shorter or longer than the standard
one year warranty. Specific warranty information is available on the product detail page of the website.
How do I calculate the magnification (power) of a telescope?
To calculate the magnification, or power, of a telescope with an
eyepiece, simply divide the focal length of the telescope by the focal
length of the eyepiece. Magnification
= telescope focal length ÷
eyepiece focal length.
For example, the Orion 6" Ritchey-Chretien Astrograph Telescope, which has a focal length of 1370mm, used in combination with a 25mm eyepiece, yields a power of:
1370 ÷ 25 = 55x.
It is desirable to have a range of telescope eyepieces of different
focal lengths to allow viewing over a range of magnifications. It is not uncommon for an observer to own five or more eyepieces. Orion
offers many different eyepieces of varying focal lengths.
See this link to the eyepiece category on our website.
Every telescope has a theoretical limit of power of about 50x per inch of
aperture (i.e. 300x for the Orion Ritchey-Chretien Astrograph Telescope). Atmospheric conditions will limit the usefullness of magnification and cause views to become blurred. Claims of higher power by some telescope manufacturers are a misleading advertising gimmick and
should be dismissed. Keep in mind that at higher powers, an image will always be dimmer and less sharp (this is a fundamental law of optics). With every doubling of magnification you lose half the image brightness and three-fourths of the image sharpness. The steadiness of the air (the “seeing”) can also limit how
much magnification an image can tolerate. Always start viewing with your lowest-power (longest focal length) eyepiece in the telescope. It’s best to begin observing with
the lowest-power eyepiece, because it will typically provide the widest
true field of view, which will make finding and centering objects much
easier After you have located and
centered an object, you can try
switching to a higher-power eyepiece to ferret out more detail, if
atmospheric conditions permit. If the image you see is not crisp and steady, reduce the magnification by switching to a longer focal length eyepiece. As a general rule, a small but well-resolved image will show more detail and provide a more enjoyable
view than a dim and fuzzy, over-magnified image.
Does the atmosphere play a role in how good the quality of the image will be?
Atmospheric conditions play a huge part in quality of viewing. In conditions of good “seeing”, star twinkling is minimal and objects appear steady in the eyepiece. Seeing is best over-head, worst at the
horizon. Also, seeing generally gets better after midnight, when much
of the heat absorbed by the Earth during the day has radiated off into
space. Typically, seeing conditions will be better at sites that have an altitude over about 3000 feet. Altitude helps because it decreases
the amount of distortion causing atmosphere you are looking
through. A good way to judge if the seeing is good or not is to look at
bright stars about 40 degrees above the horizon. If the stars appear to
“twinkle”, the atmosphere is significantly distorting the incoming light, and views at high magnifications will not appear sharp. If the stars appear steady and do not twinkle, seeing conditions are probably
good and higher magnifications will be possible. Also, seeing
conditions are typically poor during the day. This is because the heat from the Sun warms the
air and causes turbulence. Good “transparency” is especially important
for observing faint objects. It simply means the air is free of
moisture, smoke, and dust. These tend to scatter light, which reduces
an object’s brightness. One good way to tell if conditions are good is
by how many stars you can see with your naked eye. If you cannot see
stars of magnitude 3.5 or dimmer then conditions are poor. Magnitude is
a measure of how bright a star is, the brighter a star is, the lower
its magnitude will be. A good star to remember for this is Megrez (mag.
3.4), which is the star in the “Big Dipper” connecting the handle to
the “dipper”. If you cannot see Megrez, then you have fog, haze, clouds, smog, light pollution or other conditions that are hindering
your viewing. Another hint: Good seeing can vary minute to minute.
Watch the planets for a while to pick-up those moments of good seeing.
How long will it take my eyes to dark adapt?
Do not expect to go from a lighted house into the darkness of the
outdoors at night and immediately see faint nebulas, galaxies, and star
clusters—or even very many stars, for that matter. Your eyes take about
30 minutes to reach perhaps 80 percent of their full dark-adapted sensitivity.
Many observers notice improvements after several hours of total
darkness. As your eyes become dark-adapted, more stars will glimmer
into view and you will be able to see fainter details in objects you
view in your telescope. So give yourself at least a little while to get
used to the dark before you begin observing. To see what you are doing
in the darkness, use a red light flashlight rather than a white light.
Red light does not spoil your eyes’ dark adaptation like white light
does. A flashlight with a red LED light is ideal, or you can cover the
front of a regular flashlight with red cellophane or paper. Beware,
too, that nearby porch and streetlights and automobile headlights will
spoil your night vision. Your eyes can take at least 1/2 hour to re-adjust.
How do I clean any of the optical lenses?
Any quality optical lens cleaning tissue and optical lens cleaning fluid specifically designed for multi-coated optics can be used to clean the exposed lenses of your eyepieces or finder scope. Never use regular glass cleaner or cleaning fluid designed for eyeglasses. Before cleaning with fluid and tissue, blow any loose particles off the lens with a blower bulb or compressed air. Then apply some cleaning fluid to a tissue, never directly on the optics. Wipe the lens gently in a circular motion, then remove any excess fluid with a fresh lens tissue. Oily finger-prints and smudges may be removed using this method. Use caution; rubbing too hard may scratch the lens. On larger lenses, clean only a small area at a time, using a fresh lens tissue on each area. Never reuse tissues.
Does my telescope require time to cool down?
As a general rule, telescopes should be allowed to cool down (or warm
up) before they are used. If you bring optics from a warm air to cold
air (or vice versa) without giving it time to reach thermal
equilibrium, your telescope will give you distorted views. Allow your
telescope 30 minutes to an hour to reach the temperature of the
outdoors before using. When brining your telescope from cool temperatures to warm
temperatures, leave any protective caps off until the telescope has warmed-up to prevent condensation.
Storing your telescope in the garage or shed where the temperature is
closer to the outside temperature will reduce cool down times.
What is Periodic Error Correction or PEC?
Periodic Error Correction, or PEC for short, is a system that improves the track accuracy for the drive by reducing the number of the user corrections. PEC is designed to improve photographic quality by reducing the amplitude of the worm errors. Using the PEC function is a two-step process. First you guide for at least 5 ½ minutes (the time it takes the worm to make one revolution) during which the system records the corrections you make. This “teaches” the PEC chip the characteristics of the worm. The second step is to play back the corrections you made during one recording phase. Keep in mind, this feature is for the advanced astrophotographer and requires careful guiding.
How do I take Planetary Photos?
Once basic Moon photography has been mastered, it’s time to get images of the planets. This type of astrophotography also works to get highly magnified shots of the Moon. In addition to the T-ring, you will need a Universal 1.25" Camera Adapter. A motor drive system (single or dual axis) is also required. This is because a longer exposure is necessary, which would cause the image to blur if no motor drive was used for tracking. The equatorial mount must be accurately polar aligned, too. As before, connect the T-ring to your camera. Before connecting the Universal camera adapter to the T-Ring, an eyepiece must be inserted and locked into the body of the Universal camera adapter. Start by using a medium-low power eyepiece (about 25mm); you can increase the magnification later with a high-power eyepiece. Then connect the entire camera adapter, with eyepiece inside, to the T-Ring. Insert the whole system into the telescope’s focuser drawtube and secure firmly with the thumbscrews. Aim the telescope at the planet (or Moon) you wish to shoot. The image will be highly magnified, so you may need to use the finder scope to center it within the camera’s viewfinder. Turn the motor drive on. Adjust the telescope’s focuser so that the image appears sharp in the camera’s viewfinder. The camera’s shutter is now ready to be opened. A remote shutter release or shutter timer must be used or the image will be blurred beyond recognition. Try exposure times between 1 and 10 seconds, depending upon the brightness of the planet to be photographed and the ISO of the film being used.
We’ve also seen good digital snapshots of images taken through the telescope’s eyepiece with the SteadyPix adapter.