It warranties against defects in materials or workmanship for a period of one year from the date of purchase. This warranty is for the benefit of the original retail purchaser only. During this warranty period Orion Telescopes & Binoculars will repair or replace, at Orion’s option, any warranted instrument that proves to be defective, provided it is returned postage paid to: Orion Warranty Repair, 89 Hangar Way, Watsonville, CA 95076. If the product is not registered, proof of purchase (such as a copy of the original invoice) is required. This warranty does not apply if, in Orion’s judgment, the instrument has been abused, mishandled, or modified, nor does it apply to normal wear and tear. This warranty gives customer’s specific legal rights, and you may also have other rights, which vary from state to state. For further warranty service information, contact: Customer Service Department, Orion Telescopes & Binoculars, 89 Hangar Way, Watsonville CA 95076; (800) 676-1343. Some items are covered by a warranty period longer than the standard one year warranty.

Any quality optical lens cleaning tissue and optical lens cleaning fluid specifically designed for multi-coated optics can be used to clean the exposed lenses of your eyepieces or finder scope. Never use regular glass cleaner or cleaning fluid designed for eyeglasses. Before cleaning with fluid and tissue, blow any loose particles off the lens with a blower bulb or compressed air. Then apply some cleaning fluid to a tissue, never directly on the optics. Wipe the lens gently in a circular motion, then remove any excess fluid with a fresh lens tissue. Oily finger-prints and smudges may be removed using this method. Use caution; rubbing too hard may scratch the lens. On larger lenses, clean only a small area at a time, using a fresh lens tissue on each area. Never reuse tissues.

For land viewing, it’s best to stick with low power eyepieces that yield a magnification under 100x. At higher powers, images rapidly lose sharpness and clarity due to “heat waves” caused by Sun-heated air. Remember to aim well clear of the Sun, unless the front of the telescope is fitted with a professionally made solar filter and the finder scope is removed or covered with foil or some other completely opaque material. Many Orion telescopes are capable of focusing on objects that are quite close, so you can view fine details of objects that are nearby. Try focusing on a flower or insect at close distance to enter a normally unseen microscopic world. Check the specifications on the product web page or instruction manual for your Orion scope. Observing hint: If the object is too close to focus. You may be able to use an extension tube that allows the eyepiece to move further back as you focus closer. Try lifting the eyepiece out of the holder as you look. If it focuses in about an inch or two, you can purchase an eyepiece extension tube. For more detailed information on this topic see our Learning Center article: Choosing Eyepieces

To determine what telescope eyepieces you need to get powers in a particular range with your telescope, see our Learning Center Article: Choosing Eyepieces

To calculate the magnification, or power, of a telescope with an eyepiece, simply divide the focal length of the telescope by the focal length of the eyepiece. Magnification = telescope focal length ÷ eyepiece focal length. For example, the Orion Skyquest XX14i Trusstube Dobsonian Telescope, which has a focal length of 1650mm, used in combination with the supplied 35mm eyepiece, yields a power of: 1650 ÷ 35 = 43x.
It is desirable to have a range of telescope eyepieces of different focal lengths to allow viewing over a range of magnifications. It is not uncommon for an observer to own five or more eyepieces. Orion offers many different eyepieces of varying focal lengths. See this link to the eyepiece category on our website.
Every telescope has a theoretical limit of power of about 50x per inch of aperture (i.e. 700x for the Orion Skyquest XX14i). Atmospheric conditions will limit the usefullness of magnification and cause views to become blurred. The highest useful magnification of a telescope of the Orion SkyQuest XX14i is 300x. Claims of higher power by some telescope manufacturers are a misleading advertising gimmick and should be dismissed. Keep in mind that at higher powers, an image will always be dimmer and less sharp (this is a fundamental law of optics). With every doubling of magnification you lose half the image brightness and three-fourths of the image sharpness. The steadiness of the air (the “seeing”) can also limit how much magnification an image can tolerate. Always start viewing with your lowest-power (longest focal length) eyepiece in the telescope. It’s best to begin observing with the lowest-power eyepiece, because it will typically provide the widest true field of view, which will make finding and centering objects much easier After you have located and centered an object, you can try switching to a higher-power eyepiece to ferret out more detail, if atmospheric conditions permit. If the image you see is not crisp and steady, reduce the magnification by switching to a longer focal length eyepiece. As a general rule, a small but well-resolved image will show more detail and provide a more enjoyable view than a dim and fuzzy, over-magnified image.

We carry correct-image prism diagonal eyepieces which provide right-side up non-reversed images in refractor and cassegrain telescopes. It is not possible to correct the image orientation in a reflector telescope.

As a general rule, telescopes should be allowed to “cool down” (or warm up) before they are used. If you bring optics from a warm air to cold air (or vice versa) without giving it time to reach “thermal equilibrium”, your telescope will give you distorted views. Allow your telescope 30 minutes to an hour to reach the temperature of the outdoors before using. When brining your telescope from cool temperatures to warm temperatures, leave any protective caps off until the telescope has “warmed-up” to prevent condensation. Storing your telescope in the garage or shed where the temperature is closer to the outside temperature will reduce cool down times.

Too much magnification. Keep in mind that at higher powers, an image will always be dimmer and less sharp (this is a fundamental law of optics). The steadiness of the air (the “seeing”) can also limit how much magnification an image can tolerate. Always start viewing with your lowest-power (longest focal length) eyepiece in the telescope. It’s best to begin observing with the lowest-power eyepiece, because it will typically provide the widest true field of view, which will make finding and centering objects much easier. After you have located and centered an object, you can try switching to a higher-power eyepiece to ferret out more detail, if atmospheric conditions permit. If the image you see is not crisp and steady, reduce the magnification by switching to a longer focal length telescope eyepiece. As a general rule, a small but well-resolved image will show more detail and provide a more enjoyable view than a dim and fuzzy, over-magnified image. As a rule of thumb, it is not recommended to exceed 2x per mm of aperture. For example the Orion StarMax 102 should not exceed magnification of 204x. Atmospheric conditions aren’t optimal. Atmospheric conditions vary significantly from night to night, even hour to hour. “Seeing” refers to the steadiness of the Earth’s atmosphere at a given time. In conditions of poor seeing, atmospheric turbulence causes objects viewed through the telescope to “boil.” If, when you look up at the sky with just your eyes, the stars are twinkling noticeably, the seeing is bad and you will be limited to viewing with low powers (bad seeing affects images at high powers more severely). Seeing is best overhead, worst at the horizon. Also, seeing generally gets better after midnight, when much of the heat absorbed by the Earth during the day has radiated off into space. It’s best, although perhaps less convenient, to escape the light-polluted city sky in favor of darker country skies. Viewing through a glass window open or closed Avoid observing from indoors through an open (or closed) window, because the temperature difference between the indoor and outdoor air, reflections and imperfections in the glass, will cause image blurring and distortion. Telescope not at thermal equilibrium All optical instruments need time to reach “thermal equilibrium.” The bigger the instrument and the larger the temperature change, the more time is needed. Allow at least a half-hour for your telescope to cool to the temperature outdoors. In very cold climates (below freezing), it is essential to store the telescope as cold as possible. If it has to adjust to more than a 40-deg temperature change, allow at least one hour. Time to adjust varies depending on the scope type and aperture. Make sure you are not looking over buildings, pavement, or any other source of heat, which will radiate away at night, causing “heat wave” disturbances that will distort the image you see through the telescope.

Do not expect to go from a lighted house into the darkness of the outdoors at night and immediately see faint nebulas, galaxies, and star clusters or even very many stars, for that matter. Your eyes take about 30 minutes to reach perhaps 80% of their full dark-adapted sensitivity. Many observers notice improvements after several hours of total darkness. As your eyes become dark-adapted, more stars will glimmer into view and you will be able to see fainter details in objects you view in your telescope. So give yourself at least a little while to get used to the dark before you begin observing. To see what you are doing in the darkness, use a red light flashlight rather than a white light. Red light does not spoil your eyes’ dark adaptation like white light does. A flashlight with a red LED light is ideal, or you can cover the front of a regular flashlight with red cellophane or paper. Beware, too, that nearby porch and streetlights and automobile headlights will spoil your night vision. Your eyes can take at least 1/2 hour to re-adjust.

If you wear eyeglasses, you may be able to keep them on while you observe, if your telescope eyepieces have enough “eye relief” to allow you to see the whole field of view. You can find out by looking through the eyepiece first with your glasses on and then with them off, and see if the glasses restrict the view to only a portion of the full field. If they do, you can easily observe with your glasses off by just refocusing the telescope the needed amount. If your eyes are astigmatic, images will probably appear the best with glasses on. This is because a telescope’s focuser can accommodate for nearsightedness or farsightedness, but not astigmatism. If you have to wear your glasses while observing and cannot see the entire field of view, you may want to purchase additional eyepieces that have longer eye relief.

When choosing a location for nighttime stargazing, make it as far away from city lights as possible. Light-polluted skies greatly reduce what can be seen with the telescope. Also, give your eyes at least 20 minutes to dark-adapt to the night sky. You’ll be surprised at how many more stars you will see! Use a red flashlight, to see what you’re doing at the telescope, or to read star charts. Red light will not spoil your dark-adapted night vision as readily as white light will. To find celestial objects with your telescope, you first need to become reasonably familiar with the night sky. Unless you know how to recognize the constellation Orion, for instance, you won’t have much luck locating the Orion Nebula. A simple planisphere, or star wheel, can be a valuable tool for learning the constellations and seeing which ones are visible in the sky on a given night. A good star chart or atlas, like the Orion DeepMap 600, can come in handy for helping locate interesting objects among the dizzying multitude of stars overhead. Except for the Moon and the brighter planets, it is pretty time-consuming and frustrating to hunt for objects randomly, without knowing where to look. It is best to have specific targets in mind before you begin looking through the eyepiece. Practice makes perfect. After a few nights, this will begin to “click” and star-hopping will become easier.

Atmospheric conditions play a huge part in quality of viewing. In conditions of good “seeing”, star twinkling is minimal and objects appear steady in the eyepiece. Seeing is best over-head, worst at the horizon. Also, seeing generally gets better after midnight, when much of the heat absorbed by the Earth during the day has radiated off into space. Typically, seeing conditions will be better at sites that have an altitude over about 3000 feet. Altitude helps because it decreases the amount of distortion causing atmosphere you are looking through. A good way to judge if the seeing is good or not is to look at bright stars about 40-deg above the horizon. If the stars appear to “twinkle”, the atmosphere is significantly distorting the incoming light, and views at high magnifications will not appear sharp. If the stars appear steady and do not twinkle, seeing conditions are probably good and higher magnifications will be possible. Also, seeing conditions are typically poor during the day. This is because the heat from the Sun warms the air and causes turbulence. Good “transparency” is especially important for observing faint objects. It simply means the air is free of moisture, smoke, and dust. These tend to scatter light, which reduces an object’s brightness. One good way to tell if conditions are good is by how many stars you can see with your naked eye. If you cannot see stars of magnitude 3.5 or dimmer then conditions are poor. Magnitude is a measure of how bright a star is, the brighter a star is, the lower its magnitude will be. A good star to remember for this is Megrez (mag. 3.4), which is the star in the “Big Dipper” connecting the handle to the “dipper”. If you cannot see Megrez, then you have fog, haze, clouds, smog, light pollution or other conditions that are hindering your viewing. Another hint: Good seeing can varyminute to minute. Watch the planets for a while to pick-up those moments of good seeing.

The Moon, with its rocky, cratered surface, is one of the easiest and most interesting subjects to observe with your telescope. The myriad craters, rilles, and jagged mountain formations offer endless fascination. The best time to observe the Moon is during a partial phase, that is, when the Moon is not full. During partial phases, shadows cast by crater walls and mountain peaks along the border between the dark and light portions of the lunar disk highlight the surface relief. A full Moon is too bright and devoid of surface shadows to yield a pleasing view. Try using an Orion Moon filter to dim the Moon when it is too bright; it simply threads onto the bottom of the eyepiece, you’ll see much more detail.

Most deep-sky objects are very faint, so it is important that you find an observing site well away from light pollution. Take plenty of time to let your eyes adjust to the darkness. Don’t expect these objects to appear like the photographs you see in books and magazines; most will look like dim gray “ghosts.” (Our eyes are not sensitive enough to see color in deep-sky objects except in few of the brightest ones.) But as you become more experienced and your observing skills improve, you will be able to coax out more and more intricate details. And definitely use your low-power telescope eyepieces to get a wide field-of-view for the largest of the deep-sky objects.

Stars will appear like twinkling points of light in the telescope. Even the largest telescopes cannot magnify stars to appear as anything more than points of light. You can, however, enjoy the different colors of the stars and locate many pretty double and multiple stars. The famous “Double-Double” in the constellation Lyra and the gorgeous two-color double star Albireo in Cygnus are favorites. Defocusing the image of a star slightly can help bring out its color. For more detailed information on this topic see our Learning Center article: What Will You See Through a Telescope

The planets don’t stay put like stars do (they don’t have fixed R.A. and Dec. coordinates), so you will need to refer to Sky Calendar at our website, www.telescope.com, or to charts published monthly in Astronomy, Sky & Telescope, or other astronomy references to locate them. Venus, Mars, Jupiter, and Saturn are among the brightest objects in the sky after the Sun and the Moon. All four of these planets are not normally visible in the sky at one time, but chances are one or two of them will be. JUPITER: The largest planet, Jupiter, is a great subject to observe. You can see the disk of the giant planet and watch the ever-changing positions of its four largest moons, Io, Callisto, Europa, and Ganymede. If atmospheric conditions are good, you may be able to resolve thin cloud bands on the planet’s disk. SATURN: The ringed planet is a breathtaking sight when it is well positioned. The tilt angle of the rings varies over a period of many years; sometimes they are seen edge-on, while at other times they are broadside and look like giant “ears” on each side of Saturn’s disk. A steady atmosphere (good seeing) is necessary for a good view. You may probably see a tiny, bright “star” close by; that’s Saturn’s brightest moon, Titan. VENUS: At its brightest, Venus is the most luminous object in the sky, excluding the Sun and the Moon. It is so bright that sometimes it is visible to the naked eye during full daylight! Ironically, Venus appears as a thin crescent, not a full disk, when at its peak brightness. Because it is so close to the Sun, it never wanders too far from the morning or evening horizon. No surface markings can be seen on Venus, which is always shrouded in dense clouds. Sometimes using a color filter will lessen the glare of Venus and help you see the crescent. MARS: If atmospheric conditions are good, you may be able to see some subtle surface detail on the Red Planet, possibly even the polar ice cap. Mars makes a close approach to Earth every two years; during those approaches its disk is larger and thus more favorable for viewing. And, when Mars is not close you’ll see s small dot. For more detailed information on this topic see our Learning Center article: What Will You See Through a Telescope

For viewing craters on the Moon, the rings of Saturn, and Jupiter with its four bright moons, a 60mm or 70mm refractor or a 3" reflector telescope does a good job. An 80mm to 90mm refractor or 4.5" or 6" reflector will show more planetary and lunar detail as well as glowing nebulas and sparkling star clusters. Under dark, non-light-polluted skies, a big scope 8" diameter or morewill serve up magnificent images of fainter clusters, galaxies, and nebulas. The larger the telescope, the more detail you will see. But don’t bite off more than you can chew, size-wise. Before you buy, consider carefully a telescope’s size and weight. Make sure you can comfortably lift and transport it, and that you have room indoors to store it. For more detailed information on this topic see our Learning Center article: Choosing a Telescope for Astronomy - The long Version

Never use the type of solar filter that screws into a telescope eyepiece. They are susceptible to cracking under the intense heat that builds up near the focus point, and could cause injury to your eyes and damage to the optics of your telescope. Use only the type of solar filter that covers the front of the telescope. Be sure also to cover the front of the finder scope with aluminum foil or another opaque material to prevent physical damage to the internal components of the telescope itself as well as to your eyes.