Orion warranties against defects in materials or workmanship for a period of one year from the date of purchase for Orion brand products. This warranty is for the benefit of the original retail purchaser only. During this warranty period Orion Telescopes & Binoculars will repair or replace, at Orion’s option, any warranted instrument that proves to be defective, provided it is returned postage paid to: Orion Warranty Repair, 89 Hangar Way, Watsonville, CA 95076. If the product is not registered, proof of purchase (such as a copy of the original invoice) is required. This warranty does not apply if, in Orion’s judgment, the instrument has been abused, mishandled, or modified, nor does it apply to normal wear and tear. This warranty gives customer’s specific legal rights, and you may also have other rights, which vary from state to state. For further warranty service information, contact: Customer Service Department, Orion Telescopes & Binoculars, 89 Hangar Way, Watsonville CA 95076; (800) 676-1343.
Some items may be covered by a warranty period shorter or longer than the standard one year warranty. Specific warranty information is available on the product detail page of the website

To calculate the magnification, or power, of a telescope with an eyepiece, simply divide the focal length of the telescope by the focal length of the eyepiece. Magnification = telescope focal length ÷ eyepiece focal length. For example, the Orion 100mm ED Refractor Telescope, which has a focal length of 900mm, used in combination with a 25mm eyepiece, yields a power of: 900 ÷ 25 = 36x.
It is desirable to have a range of telescope eyepieces of different focal lengths to allow viewing over a range of magnifications. It is not uncommon for an observer to own five or more eyepieces. Orion offers many different eyepieces of varying focal lengths.
See this link to the eyepiece category on our website.
Every telescope has a theoretical limit of power of about 50x per inch of aperture (i.e. 200x for the Orion 100mm ED). Atmospheric conditions will limit the usefullness of magnification and cause views to become blurred. The highest useful magnification of a telescope of the Orion 100mm ED is 200x. Claims of higher power by some telescope manufacturers are a misleading advertising gimmick and should be dismissed. Keep in mind that at higher powers, an image will always be dimmer and less sharp (this is a fundamental law of optics). With every doubling of magnification you lose half the image brightness and three-fourths of the image sharpness. The steadiness of the air (the “seeing”) can also limit how much magnification an image can tolerate. Always start viewing with your lowest-power (longest focal length) eyepiece in the telescope. It’s best to begin observing with the lowest-power eyepiece, because it will typically provide the widest true field of view, which will make finding and centering objects much easier After you have located and centered an object, you can try switching to a higher-power eyepiece to ferret out more detail, if atmospheric conditions permit. If the image you see is not crisp and steady, reduce the magnification by switching to a longer focal length eyepiece. As a general rule, a small but well-resolved image will show more detail and provide a more enjoyable view than a dim and fuzzy, over-magnified image.

Atmospheric conditions play a huge part in quality of viewing. In conditions of good “seeing”, star twinkling is minimal and objects appear steady in the eyepiece. Seeing is best over-head, worst at the horizon. Also, seeing generally gets better after midnight, when much of the heat absorbed by the Earth during the day has radiated off into space. Typically, seeing conditions will be better at sites that have an altitude over about 3000 feet. Altitude helps because it decreases the amount of distortion causing atmosphere you are looking through. A good way to judge if the seeing is good or not is to look at bright stars about 40 degrees above the horizon. If the stars appear to “twinkle”, the atmosphere is significantly distorting the incoming light, and views at high magnifications will not appear sharp. If the stars appear steady and do not twinkle, seeing conditions are probably good and higher magnifications will be possible. Also, seeing conditions are typically poor during the day. This is because the heat from the Sun warms the air and causes turbulence. Good “transparency” is especially important for observing faint objects. It simply means the air is free of moisture, smoke, and dust. These tend to scatter light, which reduces an object’s brightness. One good way to tell if conditions are good is by how many stars you can see with your naked eye. If you cannot see stars of magnitude 3.5 or dimmer then conditions are poor. Magnitude is a measure of how bright a star is, the brighter a star is, the lower its magnitude will be. A good star to remember for this is Megrez (mag. 3.4), which is the star in the “Big Dipper” connecting the handle to the “dipper”. If you cannot see Megrez, then you have fog, haze, clouds, smog, light pollution or other conditions that are hindering your viewing. Another hint: Good seeing can vary minute to minute. Watch the planets for a while to pick-up those moments of good seeing.

We carry correct-image prism diagonals which provide right-side up non-reversed images in refractor and cassegrain telescopes. It is not possible to correct the image orientation in a reflector telescope.

Any quality optical lens cleaning tissue and optical lens cleaning fluid specifically designed for multi-coated optics can be used to clean the exposed lenses of your eyepieces or finder scope. Never use regular glass cleaner or cleaning fluid designed for eyeglasses. Before cleaning with fluid and tissue, blow any loose particles off the lens with a blower bulb or compressed air. Then apply some cleaning fluid to a tissue, never directly on the optics. Wipe the lens gently in a circular motion, then remove any excess fluid with a fresh lens tissue. Oily finger-prints and smudges may be removed using this method. Use caution; rubbing too hard may scratch the lens. On larger lenses, clean only a small area at a time, using a fresh lens tissue on each area. Never reuse tissues.

Once basic Moon photography has been mastered, it’s time to get images of the planets. This type of astrophotography also works to get highly magnified shots of the Moon. In addition to the T-ring, you will need a Universal 1.25" Camera Adapter. A motor drive system (single or dual axis) is also required. This is because a longer exposure is necessary, which would cause the image to blur if no motor drive was used for tracking. The equatorial mount must be accurately polar aligned, too. As before, connect the T-ring to your camera. Before connecting the Universal camera adapter to the T-Ring, an eyepiece must be inserted and locked into the body of the Universal camera adapter. Start by using a medium-low power eyepiece (about 25mm); you can increase the magnification later with a high-power eyepiece. Then connect the entire camera adapter, with eyepiece inside, to the T-Ring. Insert the whole system into the telescope’s focuser drawtube and secure firmly with the thumbscrews. Aim the telescope at the planet (or Moon) you wish to shoot. The image will be highly magnified, so you may need to use the finder scope to center it within the camera’s viewfinder. Turn the motor drive on. Adjust the telescope’s focuser so that the image appears sharp in the camera’s viewfinder. The camera’s shutter is now ready to be opened. A remote shutter release or shutter timer must be used or the image will be blurred beyond recognition. Try exposure times between 1 and 10 seconds, depending upon the brightness of the planet to be photographed and the ISO of the film being used. We’ve also seen good digital snapshots of images taken through the telescope’s eyepiece with the SteadyPix adapter.