Orion warranties against defects in materials or workmanship for a period of one year from the date of purchase for Orion brand products. This warranty is for the benefit of the original retail purchaser only. During this warranty period Orion Telescopes & Binoculars will repair or replace, at Orion’s option, any warranted instrument that proves to be defective, provided it is returned postage paid to: Orion Warranty Repair, 89 Hangar Way, Watsonville, CA 95076. If the product is not registered, proof of purchase (such as a copy of the original invoice) is required. This warranty does not apply if, in Orion’s judgment, the instrument has been abused, mishandled, or modified, nor does it apply to normal wear and tear. This warranty gives customer’s specific legal rights, and you may also have other rights, which vary from state to state. For further warranty service information, contact: Customer Service Department, Orion Telescopes & Binoculars, 89 Hangar Way, Watsonville CA 95076; (800) 676-1343.
Some items may be covered by a warranty period shorter or longer than the standard one year warranty. Specific warranty information is available on the product detail page of the website

Atmospheric conditions play a huge part in quality of viewing. In conditions of good “seeing”, star twinkling is minimal and objects appear steady in the eyepiece. Seeing is best over-head, worst at the horizon. Also, seeing generally gets better after midnight, when much of the heat absorbed by the Earth during the day has radiated off into space. Typically, seeing conditions will be better at sites that have an altitude over about 3000 feet. Altitude helps because it decreases the amount of distortion causing atmosphere you are looking through. A good way to judge if the seeing is good or not is to look at bright stars about 40 degrees above the horizon. If the stars appear to “twinkle”, the atmosphere is significantly distorting the incoming light, and views at high magnifications will not appear sharp. If the stars appear steady and do not twinkle, seeing conditions are probably good and higher magnifications will be possible. Also, seeing conditions are typically poor during the day. This is because the heat from the Sun warms the air and causes turbulence. Good “transparency” is especially important for observing faint objects. It simply means the air is free of moisture, smoke, and dust. These tend to scatter light, which reduces an object’s brightness. One good way to tell if conditions are good is by how many stars you can see with your naked eye. If you cannot see stars of magnitude 3.5 or dimmer then conditions are poor. Magnitude is a measure of how bright a star is, the brighter a star is, the lower its magnitude will be. A good star to remember for this is Megrez (mag. 3.4), which is the star in the “Big Dipper” connecting the handle to the “dipper”. If you cannot see Megrez, then you have fog, haze, clouds, smog, light pollution or other conditions that are hindering your viewing. Another hint: Good seeing can vary minute to minute. Watch the planets for a while to pick-up those moments of good seeing.

Any quality optical lens cleaning tissue and optical lens cleaning fluid specifically designed for multi-coated optics can be used to clean the exposed lenses of your eyepieces or finder scope. Never use regular glass cleaner or cleaning fluid designed for eyeglasses. Before cleaning with fluid and tissue, blow any loose particles off the lens with a blower bulb or compressed air. Then apply some cleaning fluid to a tissue, never directly on the optics. Wipe the lens gently in a circular motion, then remove any excess fluid with a fresh lens tissue. Oily finger-prints and smudges may be removed using this method. Use caution; rubbing too hard may scratch the lens. On larger lenses, clean only a small area at a time, using a fresh lens tissue on each area. Never reuse tissues.

Periodic Error Correction, or PEC for short, is a system that improves the track accuracy for the drive by reducing the number of the user corrections. PEC is designed to improve photographic quality by reducing the amplitude of the worm errors. Using the PEC function is a two-step process. First you guide for at least 5 ½ minutes (the time it takes the worm to make one revolution) during which the system records the corrections you make. This “teaches” the PEC chip the characteristics of the worm. The second step is to play back the corrections you made during one recording phase. Keep in mind, this feature is for the advanced astrophotographer and requires careful guiding.