DOWNLOAD ORION'S FREE SOLAR ECLIPSE VIEWER'S GUIDE

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Orion Customer Service

The Orion family of brands stand for high quality, excellent value, and an unswerving commitment to customer care and service. We've been selling direct since 1975 through our mail-order catalog and, since 1997, our web sites. Unlike web-only storefronts, or department stores that sell optics only seasonally, we're specialists in telescopes and binoculars — it's what we do year-round. We have a highly trained sales and support staff who are knowledgeable about our products and willing and able to help you make an informed buying decision, and even assist you after the sale. We're experienced, knowledgeable and, perhaps uncharacteristically in this day and age, available to serve you person-to-person. You can talk to us!

Note: if you have questions about parts for units purchased in the secondary market (not original purchaser), here is a detailed explanation of our parts policy.

To Contact Us By Phone

US and Canadian Customers
If you need help for the US or Canada, call Customer Service at 800-447-1001

Other International Customers
Other International customers may reach us at 1-831-763-7000.

To Contact Us Via Email

Use these email addresses to contact us for support-related inquiries:

For order inquiries: orders@telescope.com
For technical support: support@telescope.com
For product inquiries and customer service: sales@telescope.com