HOLIDAY INFORMATION: Customer Service Hours, Shipping Schedules, Etc.

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Warranty

Orion products are covered by a limited, non-transferable warranty. Products sold through our catalog and our websites that do not bear the Orion Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Orion's Limited Warranty does not apply to products that are not Orion-branded, even if packaged or sold with Orion products. Please contact the manufacturer directly for technical support and customer service.

Note: if you have questions about parts for units purchased in the secondary market (not original purchaser), here is a detailed explanation of our parts policy.