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Product Support

At Orion we’re proud to be here for you after you’ve made your purchase to provide on-going support. Our Orion Product Support includes online availability of instruction manuals, how-to videos, helpful articles, product specifications, software and firmware downloads, Live Chat and free telephone technical support.

The easiest way to find product support content is to enter the product item number or name in the Orion Resource Center Search field. All content specific to that product will be returned including a product specific support page.

If you are unable to find the instruction manual or addendum you need for your older Orion product by using our community search feature or browsing through our main product support categories, try finding the sku or name of your product on this list.

Need Help?
Call Customer Service at 800-676-1343 You may also chat with a customer service representative during those hours or contact us at any time. Orders may be placed 24 hours a day, 7 days a week at 800-447-1001.

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