• We do not personalize Orion E-Certificates with the name of the recipient.
• E-Certificates will be sent with the purchaser’s name and personal gift message.
• There is no tax or shipping charge on E-Certificate orders.
• No discounts may be applied to purchases of E-Certificates.
• E-Certificates are not redeemable for cash.
• E-Certificates have no expiration date.
Delivery of E-Certificates
E-Certificates are typically delivered to the recipient's email address within 48 hours of purchase. Delays can occur as a result of credit card verification processes. To minimize delays please assure that the billing address and telephone number provided with your order are the same as that on your credit card account. We may contact you at your billing telephone number to authenticate your purchase.
• E-Certificates are redeemable online at www.telescope.com, over the telephone at 800-447-1001, or at Orion retail stores.
• If a certificate is lost or stolen, please contact Orion Customer Service at 800-676-1343 for assistance. Certificates may be reissued to the purchaser in the amount of the remaining balance at the time of notification.