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Employment Opportunities

To Apply

Resume and inquiries to our Human resources department are invited by Email, FAX, or Mail.

Corporate Office

Mailing Address:
Human Resources Department
89 Hangar Way
Watsonville, CA 95076

E-mail: hr@telescope.com
Fax: 831-763-7027

Orion Telescopes & Binoculars is continually growing, and we're always on the lookout for qualified applicants to join our team! As the leading direct-to-consumer brand of outdoor optics, Orion is an exciting place to work. Our headquarters are located in beautiful Santa Cruz County on the Central California coast, just 20 miles south of Silicon Valley and 75 miles south of San Francisco. Orion employees enjoy a comfortable, stimulating working environment. The atmosphere is cooperative, team-oriented, and casual yet professional. Orion offers a competitive compensation & benefits package.

Current Opportunities

eMarketing Program Assistant | Customer Service Representative 1 | Buyer

eMARKETING PROGRAM ASSISTANT
Part-Time (25 Hours/Week)

Location: Watsonville

Job Objective:

Support the management of domestic and international affiliate, SCE and marketplaces program(s) to include: program definition, vendor selection, program implementation planning, program launch, analyze the program performance data, program refinement, and day-to-day management.

As a member of the Internet Marketing team, support the overall daily web site production processes including Marketing and Merchandising content generation and production to telescope.com and Amazon.com.

Primary Responsibilities

  1. A. Program Management:
    • 1. Support revenue and/or customer-facing programs as detailed by the Website Marketing Administrator & Program Manager
    • 2. Strong attention-to-detail, the ability to compile and analyze data, make recommendations for improvement and implement the solutions.
    • 3. Meet or exceed budget goals including revenue, margin, cost, and customer acquisition goals
    • 4. Work closely with other departments to integrate your program effectively into existing promotions, graphics, business processes, etc.
  2. B. Internet Operation:
    • 1. Actively manage the day-to-day program to meet program goals and/or budget. Ongoing management involves:
      • a. Affiliate programs: business development and relationship management to grow and cultivate affiliates; monitoring performance; updating promotional and creative information/graphics; researching new developments that would enhance or impact program such as tax law changes, compile and analyze data measuring revenue/cost for overall success of the programs,
      • b. SCE/Marketplace: monitor product feeds and placement; monitor bids, manage spend as per the budget; research new trends, growth opportunities; research and outreach to new SCEs and marketplaces; planning and implementation on new marketplaces, such as eBay and Amazon.
    • 2. Provide data planning and execution support to new web initiatives.
    • 3. Oversee eCatalog mapping.
    • 4. Enter price changes, description changes and other adjustments into proprietary systems and our web platform as appropriate.
    • 5. Execute promotions for Telescope.com and Amazon (sale prices, free gifts, free shipping, etc.).
    • 6. Other miscellaneous website maintenance functions for Telescope.com and Amazon websites.

Critical Skills/Expertise:

Intermediate to Advanced Excel skills including the ability to input data and build clear and effective spreadsheets.

  • 1. Keen quantitative and analytic skills
  • 2. Strong word skills.
  • 3. Knowledge of basic internet skills (email, web surfing, search engine use, etc.).
  • 4. Knowledge of technical aspects of web design and organization helpful (but not required).
  • 5. Strong written and verbal communications skills.
  • 6. Self-starter, able to work with minimal supervision, able to "multi-task" effectively.
  • 7. Detail-oriented.
  • 8. HTML and CSS skills.
  • 9. Knowledge of database structure and capabilities and web site system architectures.

Job Standards:

Communicate clearly, pleasantly and effectively, both verbally and in writing.

  • 1. Work effectively with co-workers in all departments of the company.
  • 2. Accurate, thorough and timely data entry.
  • 3. Ability to prioritize work tasks.
  • 4. Effectively learn and apply training material.
  • 5. Strong project management skills.
  • 6. Ability to define and continuously refine / streamline production processes, including creating and clearly documenting process steps.
  • 7. Minimum 2 + years web administration experience (or equivalent) helpful but not required.
  • 8. Minimum 1+ years in support of a high volume business to consumer e-commerce business.
  • 9. Working knowledge of Orion Telescopes & Binoculars products.

CUSTOMER SERVICE REPRESENTATIVE I
Part-Time: 15 - 25 hours per week

Location: Watsonville

This position provides the basic aspects of sales and customer service.

Primary Responsibilities:

  • Answering customer calls, email and live chat requests/questions.
  • Assisting customers with product selection, processing orders on-line, data entry and assuring that customer issues are resolved.
  • Providing customers with basic order history, billing, and shipping information.

Minimum Qualifications:

Qualified applicant should have:

  • Strong written/verbal communication and problem solving skills required.
  • Previous retail sales/customer service experience, preferred.
  • Ability to accurately enter data into the computer system.

BUYER
Full-Time

Location: Watsonville

Job Objective:

The goal of the Buyer position is to ensure the timely ordering and delivery of inventory to meet forecasted demand. Under limited supervision, buyer will process and procure manual purchase orders as assigned by manager, order and inventory product literature, plan and schedule in-house manufactured product, prepare retail store transfers, plan and perform all standard purchasing activities for assigned products and/or product lines. Buyer is responsible for meeting strategic merchandising objectives in regards to assortment, cost, quality, and inventory objectives and on-time delivery.

Primary Responsibilities:

  • Creates requisitions and purchase orders, establish order quantities and delivery schedules based on merchandise forecast, cash-flow needs and lead times.
  • Communicates with vendors on sample acquisition, product ordering, delivery scheduling, product problems, replacement parts acquisition and return of merchandise.
  • Communicates product availability and inventory information to merchandising and Customer Service Managers.
  • Prepare volume and cost worksheets for import shipments; provide to Accounting for verification and receiving into inventory system.
  • Sets up new products in inventory master file.
  • Planning and analysis for assigned products and in-house manufactured products.
  • Creates and updates weekly store transfers.
  • Orders and expedites product literature, office collateral.
  • Participates actively in the review and implementation of improvements to processes and procedures.
  • Negotiates and re-negotiates prices with vendors and researches alternate sources of supply.
  • Responsible for resolving quality issues as related to assigned products and/or product lines.
  • Tracks product sales, specifically, slow moving and surplus inventory for assigned products and/or product lines.
  • Maintains productive vendor relationships.
  • Maintains product and vendor files for assigned products and/or product lines.
  • Identifies, requests, and expedites any artwork or specifications needed by the vendor.
  • Maintains expected dates on the computer.
  • Handles RTV's for assigned products and/or product lines.
  • Ensure inventory levels reflect overall Merchandising goals.
  • Resolves inventory variances for assigned domestic products and/or product lines.
  • Attends, as needed, relevant trade shows, etc.

Job Standards:

  • Bachelor Degree in a related field and a minimum of two years purchasing experience or equivalent.
  • Advanced knowledge of Microsoft Excel
  • Must be tactful, discreet, and have the ability to communicate effectively with management, peers, and suppliers.
  • Strong analytical and computer skills.
  • Interest in telescopes, binoculars and related consumer optics a plus.

* Part-Time staff receive Vacation/PTO/Holiday pay and 401K plan