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Employment Opportunities

To Apply

Resume and inquiries to our Human resources department are invited by Email, FAX, or Mail.

Corporate Office

Mailing Address:
Human Resources Department
89 Hangar Way
Watsonville, CA 95076

E-mail: hr@telescope.com
Fax: 831-763-7027

Orion Telescopes & Binoculars is continually growing, and we're always on the lookout for qualified applicants to join our team! As the leading direct-to-consumer brand of outdoor optics, Orion is an exciting place to work. Our headquarters are located in beautiful Santa Cruz County on the Central California coast, just 20 miles south of Silicon Valley and 75 miles south of San Francisco. Orion employees enjoy a comfortable, stimulating working environment. The atmosphere is cooperative, team-oriented, and casual yet professional. Orion offers a competitive compensation & benefits package.

Current Opportunities

Accounting Manager
Accounts Receivable & Credit Specialist
Accounts Receivable Clerk (Fraud Specialist)
Customer Service Representative 1
Systems Administrator 2

ACCOUNTING MANAGER
Full-time Position

Location: Watsonville (Santa Cruz Area)

This position is responsible for reporting costs, margins and expenditures of the company(s). Ensure all financial transactions are conducted and recorded in accordance with prescribed policies and procedures. Meet deadlines on reports — monthly, quarterly, annual — to senior management. Coordinate auditing processes, resolve accounting discrepancies, and assist with company's taxation issues. Supervise the accounting team and provide auxiliary management support as required by the President.

Assist in performance of general accounting functions, including general ledger operations and compiling balance sheets and income statements, updating journal entries, compiling data for monthly reports, double-checking calculations, and assisting with accounts both receivable and payable, and Fraud/AVS. Manage key financial month-close preparations and reporting, provide assistance and guidance on accounts receivable Capella procedures for the Accounts Receivable Clerk, perform all payroll activity, assist in financial budget preparations, maintain prepaid inventory system, archive record functions, and provide back up to Accounts Payable Accountant position, and Accounts Receivable Clerk including Funds Authentication and AVS procedures.

Primary Responsibilities:

Payroll

  • Collect ADP time and attendance
  • Absence reports update ADP time and attendance
  • Prepare timecards
  • Distribute paychecks
  • As planned, transition the above tasks to the ADP / self-service module
  • Prepare salary spreadsheet
  • Maintain authorized deduction forms
  • Maintain changes in employee profiles
  • Set-up all new employee hires and terminations
  • Maintain W-4 forms
  • Load salary and hourly batches in ADP, editing for terminated employees
  • Run edit and error reports
  • Generate payroll
  • Receive payroll package and audit
  • Start new cycle and run key reports
  • Update and distribute biweekly Vacation and PTO accrual balances to managers
  • Run weekly report for P/T hourly tracking report, update and notify managers (to be transitioned to HR Coordinator)
  • Provide various wage and employee profile information, upon request
  • Issue manual payroll checks
  • Process commission payroll checks
  • Process Bonuses
  • Distribute monthly payroll recap
  • Confirm filing of payroll tax deposits
  • Respond to government inquires on employee earnings
  • Process, deduct, and forward garnishments and levies
  • As appropriate, transition the above tasks to the ADP / self-service module
  • Training of staff as backup for payroll processing

Payroll - 401K

  • Compile 401k data with each bi-weekly payroll
  • Be aware of 401k plan limits
  • Submit data to Fidelity, and fund
  • Reconcile Fidelity vs. ADP
  • Review Fidelity participants profiles
  • Top Heavy and Non-Discrimination Testing procedures
  • Plan Documentation and Form 5500 maintenance
  • On-going communications with Fidelity and Dept. of Labor to keep current with systems and regulatory requirements.

Refunds Processed

  • Track and process customer credit and un-cashed refund checks, escheating to CA State Controller's Office.
  • Assist A/R Clerk & Assistant in due-diligence letters for open credits & uncashed checks in a timely manner.

Prepaid Inventory

  • Maintain import database spreadsheet
  • Enter inventory payments in ERP
  • Reconcile Import Purchases Analysis

Financials

  • Prepare key journal entries, as assigned
  • Run exports for sales & returns by currency to report correct conversion in US Dollars and for reporting purposes by DC
  • Review general ledger detail transactions and month trend activity prior to finalizing financial statements
  • Generate various financial statements and departmental expense reports for distribution to management
  • Work closely with the controller in the preparation of the company's financial statements

Budgeting
Assist in the following tasks:

  • Obtain Payroll cost forecast
  • Compile and enter budget into MAS90 GL
  • Review entries & prepare variance analysis

Bank Reconciliation

  • General account reconciliations in USD$, Euro, GBP
  • Refund account reconciliation
  • Payroll account reconciliation

Record Retention

  • Initiate archival of Accounting records
  • Maintain record retention log

AVS / Fraud / Collection Processes

  • Support company efforts to improve its overall fraud protection processes
  • Actively manage the team to meet its performance goals
  • Develop fluency in the AVS/Fraud processes, rules and SOP
  • Serve as level 2 back-up
  • Audit Lexis-Nexis

Cash Management

  • Import wire and banking template maintenance
  • Preparation of Import wires, SEPA & BAC payments between the domestic and foreign bank accounts
  • Responsible for daily reporting of cash balances in all accounts
  • Preparation of bi-weekly cash forecast and distribution to senior management
  • Payment of monthly sales tax/VAT deposits to appropriate Tax Authorities
  • Supervise daily cash activities and initiate transfers as needed

Business Process Reengineering

  • Initiate, analyze, make recommendations, and implement internal departmental and working with other company departments, cross-organizational process improvements, that "take work out" and make the company more efficient
  • Work with external vendors to implement efficiency projects
  • Develop, revise and implement SOPs (Standard Operating Procedures) as required

Miscellaneous

  • Bank reconciliation, including reconciling various revenue channel deposited transactions (i.e. E-Bay, Pay Pal, Buy.com)
  • Back-up of A/R desk - Posting cash, invoicing and weekly CC & check refunds
  • Maintain Bad Debt Report Log
  • Provide back-up support for Funds Authentication and AVS procedures

Department Manager Responsibilities

  • Staff Accountability (if or when staff assigned)
  • Communications
  • Achievement
  • Fiscal Accountability
  • Lead by Example

Minimum Qualifications
Qualified applicant should have experience/skills in the following areas:

  • Seven-to-ten years of experience in performing G/L and Payroll accountant functions of increasing responsibility
  • Ability to perform a multitude of accounting tasks consistently and accurately
  • Ability to supervise and train supporting staff
  • Ability to meet and maintain deadlines
  • Ability to co-ordinate tasks with other personnel in the department and at the company
  • Must be computer literate and proficient in spreadsheet and word-processing software

ACCOUNTS RECEIVABLE & CREDIT SPECIALIST
Full-time Position

Location: Watsonville (Santa Cruz Area)

This position will assist the Accounting Manager in performance of general accounting functions, including monitoring, analyzing and preventing fraud/loss activity. Provide work leadership and assist in training lower level staff members to perform numerous clerical accounts receivable tasks, AVS processes, and the recording of European inventory entry and European customer sales.

Primary Responsibilities:

Accounts Receivable Invoicing

  • Process Wholesale invoices, payments and proof-of-delivery requests
  • Work closely with the company's Operations department to track and resolve Wholesale shortage and operational invoice deductions
  • Work closely with the company's Wholesale department to timely and properly resolve open RMAs
  • Edit International Dealer orders for Shipping Charges and enter tracking numbers, weights, and dollar amounts
  • Identify and make recommendations for process improvements
  • Create and maintain relevant SOPs

Payment & Collections

  • Match invoices to payments
  • Post payments to the company's backoffice system
  • Post Wholesale pre-payments
  • Create and Apply both AR and Wholesale credits
  • Process Wholesale monthly statements
  • Monthly create and post the Wholesale AR Aging Report and provide explanations to management re status of open items
  • Monthly review Retail/Direct Cancelation Order Report and with focus on discovering why orders are being cancelled and provide recommendations and feedback to management
  • Implement Wholesale payment credit lines as requested
  • Work with AR Insurance company and submit changes as required
  • Identify and make recommendations for process improvements
  • Create and maintain relevant SOPs

International Import & Export Record Keeping

  • Accumulate Inventory Importing as well as Customer Sales transactions on a regular basis for the company's EU fiscal representative(s), including centralizing all audit-sensitive documentation
  • Keep track of International Wholesale sales by product, in order to assist with the effort of filing for Duty Drawback

Fraud/Loss Prevention & Analysis
Master the company's defined fraud prevention Standard Operating Procedures (SOP), Journal SOP, and Installment Billing/LayAway SOPs and the business processes and rules contained in the SOPs in order to minimize fraudulent orders and improve personal, department and company productivity:

  • Obtain credit card authorizations and address verifications for order processing per company policy and procedure
  • Work and resolve weekend domestic and international orders from AVS Credit Hold on Saturday and/or Sunday mornings
  • Maintain Fraud Table in Cybersource, a web-based tool
  • As scheduled, run and resolve open orders and open journals reports
  • Increase productivity in performance of daily tasks
  • Continually review current procedures company-wide to identify deficiencies related to fraud/loss prevention and recommend changes
  • Continually monitor and update documentation, SOPs, process procedures, so they are truly "living process documents"
  • Assist in the training of new hires in the Fraud department

Miscellaneous

  • Provide leadership for the administration and organization of the corporate information and tax files
  • Daily reconciliation spreadsheet maintenance of Paymentech

Critical Skills/Expertise (needed for this job specifically):

  • Ability to lead and train supporting staff
  • Ability to perform a multitude of accounting tasks consistently and accurately
  • Ability to perform thorough and accurate analytical research
  • Ability to meet and maintain deadlines
  • Ability to effectively communicate orally and in writing
  • High attention-to-detail
  • Prior experience with LexisNexis, Cybersource or related tools
  • Prior experience in fraud prevention, collections and chargeback analysis preferred
  • Pro-active problem solver with excellent follow through
  • Ability to analyze work flows for process improvements

Job Standards: (Minimum qualifications needed to perform essential job functions)

  • Ability to speak, read, and write English
  • Two to five years' experience in performing accounts receivable functions of increasing responsibility
  • Must be computer literate and proficient in spreadsheet and word-processing software

Required Knowledge of Equipment: (Machines, devices, software, tools used in job)

  • Computer, keyboard, mouse
  • MS Office including MS Outlook, Word and Excel — intermediate level
  • Ten-Key Calculator
  • Laser Printer
  • Multi-line Phone System
  • Postage Machine

Non-Essential Functions: (Marginal tasks performed by incumbent of this position)
Other tasks as assigned to accomplish the goals of the department and company.

ACCOUNTS RECEIVABLE CLERK (FRAUD SPECIALIST)
Part-time Position (20-25 hours/week, including weekends)

Location: Watsonville (Santa Cruz Area)

This position will assist in performance of general accounting functions, including monitoring, analyzing and preventing fraud/loss activity. Perform clerical accounts receivable tasks, including AVS processes, processing daily mail-orders and regular AR invoicing

Primary Responsibilities:

Fraud/Loss Prevention & Analysis
Master the company's defined fraud prevention Standard Operating Procedures (SOP), Journal SOP, and Installment Billing/LayAway SOPs and the business processes and rules contained in the SOPs in order to minimize fraudulent orders and improve personal, department and company productivity

  • Obtain credit card authorizations and address verifications for order processing per company policy and procedure.
  • Work and resolve weekend domestic and international orders from AVS Credit Hold on Saturday and/or Sunday mornings.
  • Maintain Fraud Table in Cybersource, a web-based tool.
  • As scheduled, run and resolve open orders and open journals reports
  • Increase productivity in performance of daily tasks
  • Maintain historical data of fraudulent order activity including cumulative fraud losses as a percent of net revenue, historical trends, resolved/not resolved metrics, and quantitatively track the effectiveness of specific fraud prevention processes. Publish results bi-monthly to senior management along with analysis and recommendations to prevent reoccurrence.
  • Continually review current procedures company-wide to identify deficiencies related to fraud/loss prevention and recommend changes.
  • Quarterly, sample order/sales approval activity for internal compliance with fraud/loss prevention procedures; track and report results to management.
  • Continually monitor and update documentation, SOPs, process procedures, so they are truly "living process documents"
  • Assist in the training of new hires in the Fraud department

Accounts Receivable Invoicing

  • Print, verify and mail regular AR invoices

Payment & Collections

  • Process daily mail-orders, including posting to ERP system
  • Authenticate funds for mail-order checks
  • Perform transactions on the ZON device
  • Process Installment Billing and LayAway orders
  • Maintain the Donations and In House Use log spreadsheet
  • Bi-monthly create and publish the Retail/Regular AR aging report, including status of past due accounts; follow up on past dues and work closely with the AR and Credit Specialist on coordination of Collections efforts

Refunds Processed

  • Verify validity of refund
  • Process credit card refunds
  • Process check refunds
  • File refund report
  • Daily cash balance entry of refund checks

Minimum Qualifications
Qualified applicant should have experience/skills in the following areas:

  • Two to five years' experience in performing accounts receivable functions of increasing responsibility
  • Ability to perform a multitude of accounting tasks consistently and accurately
  • Ability to perform thorough and accurate analytical research
  • Ability to effectively communicate orally and in writing
  • Ability to meet and maintain deadlines
  • High attention-to-detail
  • Prior experience with LexisNexis, Cybersource or related tools a plus
  • Prior experience in fraud prevention and chargeback analysis a plus
  • Pro-active problem solver with excellent follow through
  • Ability to analyze work flows for process improvements
  • Must be computer literate and proficient in spreadsheet and word-processing software

CUSTOMER SERVICE REPRESENTATIVE I
Part-time Positions (15-25 hours/week, including weekends)

Location: Watsonville (Santa Cruz Area)

Primary Responsibilities:
This position provides the basic aspects of sales and customer service. Responsibilities include:

  • Answering customer calls, email and live chat requests/questions
  • Assisting customers with product selection, processing orders on-line, data entry and assuring that customer issues are resolved
  • Providing customers with basic order history, billing, and shipping information

Minimum Qualifications
Qualified applicant should have:

  • Strong written/verbal communication and problem solving skills required
  • Previous retail sales/customer service experience, preferred
  • Ability to accurately enter data into the computer system

SYSTEMS ADMINISTRATOR 2
Full-time Position

Location: Watsonville (Santa Cruz Area)

Orion is looking for an experienced Systems Administrator that will support Orion employees with the tools and technical infrastructure that they depend on to do their jobs. This position is the primary contact for all technical support issues including workstation set-up, updates, and troubleshooting, printer maintenance, user account administration, e-mail, support for applications, and various other user tools. In addition, this position is responsible for network support including Microsoft & Linux servers, scripting for automation, and implementation of data back-up procedures.

Primary Responsibilities:

  • Courteous and proficient technical support to internal customers
  • Prioritize and resolve issues in a timely manner
  • Documentation and tracking of support issues
  • Maintenance and support of daily IS functions that include daily network backups, user additions, deletions, and changes, application of patches and updates to all network equipment in a manner consistent with compliance requirements, firewall maintenance, web filter maintenance, and anti-virus maintenance.
  • Performs file maintenance on servers in drive space usage and optimization.
  • Configure, set-up, and install and maintain all hardware/software for employees and Satellite locations to ensure proper working condition.
  • Resolve computer hardware/software problems and troubleshoot including Macs, PCs and servers.
  • Perform some system-level database maintenance.
  • Assist in developing and documenting standard company operating procedures.
  • Troubleshoot problems on network equipment as required
  • Research IT purchases, provide quotes and purchase recommendations to supervisor.

Qualified applicant should have:
Associate's degree in Computer Science, Computer Engineering or a closely related field; or a minimum of two (2) years of experience in a computer operations environment which must have included PC hardware and software support and administration; or an equivalent combination of education and experience which would provide the required knowledge and abilities.

Additional requirements:

  • P.C., Mac, Windows 2000, 7 and 8, MS Server Operating Systems required.
  • Active Directory and LDAP
  • RedHat Linux & SCO UNIX experience a plus but not required
  • Standard computer hardware and peripherals
  • Common applications software including MS Office
  • Printer Networking and Maintenance

* Part-Time staff receive Vacation/PTO/Holiday pay and 401K plan