Should we lower the price of the product you purchased, you may call (800) 676-1343 within 30 days of delivery date to request a credit for the difference between the price you paid and the current Orion Telescopes & Binoculars selling price found at www.telescope.com. This excludes doorbusters, Clearance Items, mail-in rebates, non-Orion branded products, Special Buy products, shipping rates, free shipping offers, Deal of the Day offers, Flash Sales, Celebrate 40 offers, 40 Days/40 Deals offers, 12 Days of Christmas offers, free gifts, and printing errors, which are not part of this guarantee.
We have highly trained sales and support staff who are knowledgeable about our products and services, and are willing and able to help you make an informed buying decision.
Our sales representatives are available 24 hours per day, seven days a week to take your order.
Because we sell direct, we can offer you tremendous value at a great price.
We offer a tremendous assortment of Orion-brand products and other highly respected telescope brands, in-stock and ready-to-ship. Use our easy-to-use Site Search or call us directly for assistance with finding the right product for your needs.
We stand behind our products and services. If for any reason, you are not completely satisfied with your purchase from Orion Telescopes & Binoculars, just return the item(s) in new condition within 30 days after delivery for a prompt refund, less shipping and handling charges. No restocking charges, no hassles! (Boxed software which has been opened cannot be returned except for an exact exchange to replace defective software.)
We support our products. If you have a question before or after you purchase one of our products, we provide technical support either by phone or email. And you can really reach us!
Same-day shipping on orders received and approved by 1 p.m. Eastern Time, Monday-Friday, excluding holidays)
Place an order today and receive it as early as the next business day (when you choose the Next Day shipping method). This applies to items in-stock and does not apply to items drop shipped. Please see the specific item's product detail page for detailed information regarding availability.
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Orion is an authorized dealer for all the brands that we sell. In many cases, we have been a trusted partner with these manufacturers for over 15 years.